Marketing in the Defence Sector: The Top Challenges & How to Overcome Them
The Defence sector is one of the most highly regulated industries in the world. This can make it difficult to market your products and services, as there are strict controls around how they can be promoted. There is also a lot of competition in this sector, so it's important to understand what's going on around you before making any decisions about investment or strategy. The Defence sector rarely buy off the shelf and your messaging needs to reflect your adaptability, openness to innovation and value for the tax payer. In this blog post, we'll take a look at some of the top challenges involved with marketing in the defence sector and how you can overcome them.
Digital media platforms can have restrictions and community guidelines
One of the challenges involved with marketing in the defence sector is that digital media platforms can place restrictions on what kind of content can be published. This is because defence-related topics are often sensitive in nature, and platform providers want to avoid any potential controversies.
There is a lot of competition in the defence sector
The defence industry is a global market with many players, so the competition is fierce. If you're an SME (small and medium-sized enterprise), you'll need to consider how your business can survive and thrive in such a competitive environment. Here are some tips on how to do this:
Know your market well
It's important that you understand what's going on around you before making any decisions about investment or strategy. You should look at trends over time to see how things have changed, as well as looking at competitors' offerings to get an idea of what works best for them (and why). This will help inform any decisions that may need to be made later on down the line; if there are changes being made by other players in your field then these could affect whether certain features remain viable for long enough before becoming obsolete.
Marketing in the defence industry requires clear, direct and concise communication.
The first and most important rule of marketing in the defence industry is to be concise.
Forget technical jargon
It's not important to know all the technical details about a weapon system, or how it works. What matters is that you understand how it can help solve your problem (or someone else's) better than anything else out there on the market. Your audience doesn't need to know everything there is to know about your product; they only need enough information to understand what makes yours unique from the competition’s, who should buy it and why they should care about buying from you instead of someone else. So don't use military or other jargon when describing what makes your product special — that kind of language will just confuse people into thinking that using a word like "delta" means something different than using "change".
Communicate with clarity
Likewise, don't overcomplicate things either: avoid buzzwords like “solution-based” or “best practices” unless they actually apply directly and clearly describe what benefits clients will receive by working with you rather than anyone else in the industry. Be sure about the meanings of phrases or acronyms and whether this applies across all militaries, as there are nuances and they use different terms to mean different things.
When communicating with potential customers, consider how they might not necessarily be concerned with the technology itself. Their aim may be how best to utilise their existing hardware assets, saving money and streamlining processes across entire supply chains. Try employing less technical terminology and demonstrate how you have an awareness of the bigger picture. For example: Sustainability is a hot topic and will feed into their CSR and environmental policies.
Creating a strong marketing strategy in line with your business goals
Research the market
The first step in creating a strong marketing strategy is to understand the market you're competing in. Find out who your customers are and what they want, and be confident your product or service meets their needs.
Look at how other companies are going about reaching them. You can use this information to identify potential opportunities or threats, as well as help shape your brand identity and develop a marketing plan that's relevant to them.
Create a plan of action
Once you've completed your research, it's time to formulate your business objectives and how you are going to achieve them. This will generate the actions required for your marketing efforts. Then commit this to paper and ensure everyone on your team knows what their roles are and how they contribute toward reaching those objectives. Discuss these regularly at team meetings and review progress. Test and adjust.
Establish budgets & timelines
A good way of helping yourself stay focused while working through these steps is by setting aside funds for different aspects of the process (e.g., research vs design vs printing). Similarly, setting deadlines for each aspect will avoid unnecessary delays down the road when projects need finishing off quickly! And mitigate for project drift.
Commission professional Defence Media Services
Enlist the help of a professional defence media service provider to get your message out there. A reputable company will have a good understanding of the sector and how to navigate its complexities. They can help you develop a strategy that targets the right audience and gets your message across in a clear and concise way.
Digital Marketing is essential for an efficient, effective communications strategy
Developing a digital marketing strategy is an essential part of any efficient and effective communications strategy in the defence sector. It allows you to reach your target audience quickly and easily, without having to go through the process of traditional advertising channels.
There are a number of things to consider when developing a digital marketing strategy, such as:
- Your target audience - who are you trying to reach?
- Your message - what do you want to say?
- Your budget - how much can you afford to spend?
- Your timeline - how quickly do you need results?
A good digital marketing strategy will take all of these factors into account and provide a clear plan of action that you can follow.
Social Media is sensitive, even if your digital media is virtual
Another challenge related to digital media is that social media platforms are often sensitive to the publication of images and videos of weapons, even if they're just virtual simulations. This is because platform providers want to avoid any potential violence or threats of violence. As a result, it's important to be aware of these sensitivities before creating any content for Social Media.
Public relations and press relations are not the same
It's important to understand the difference between public relations and press relations. Public relations are about managing your relationships with all of your stakeholders, including the media. Press relations, on the other hand, is about getting positive media coverage for your company.
Both are important in the defence sector, but they serve different purposes. Press relations should be used to generate positive media coverage that helps improve your brand image and increase awareness of your product or service. Public relations, on the other hand, should be used to manage relationships with stakeholders, including the media.
The Defence sector has many stakeholders
The defence sector is a complex environment and there are a range of stakeholders involved. This can make it difficult to get your message across.
Communication within manufacturing sectors
There are many different stakeholders involved in the manufacturing sector, including suppliers, customers, employees, shareholders, and the government. Be clear about your objectives - before you start communicating, make sure you know what your objectives are. This will help you to stay focused and on track.
Communication within the Armed Forces
The armed forces are a hierarchy, with clear lines of communication between different ranks.
When marketing in the defence sector, it is important to understand the different channels of communication and how to use them effectively. Different channels will be more appropriate for different messages and audiences. For example, face-to-face interaction will be important for building relationships, but digital channels may be more effective for reaching a wider audience.
It is also important to understand the different stakeholders involved in the defence sector and how to communicate with them effectively. Different stakeholders will have different needs and expectations. For example, suppliers will be interested in your company's financial stability, while customers will be interested in your product or service.
Communication with government
The government is a key stakeholder in the Defence sector. When communicating with the government, it is important to be clear and concise. Keep up to date with the latest news and developments in the Defence sector so that you can anticipate changes and adapt your message accordingly.
The Defence sector is a complex and highly regulated industry, but with careful planning and execution, it is possible to successfully market your products and services. By following the tips outlined above, you can give your business the best chance of success in this competitive environment.
Understanding the challenges of marketing in the Defence sector will put you on a firmer footing and help you to plan for speedbumps down the road. Marketing is a key part of any business, but it can be particularly difficult when it comes to attracting new Defence customers and getting their attention. The good news is that with a clear strategy and creativity, your marketing efforts will be much more effective.
For more on this read our Defence Media Services: Essential Guide.
Need help with your Defence marketing? Get in touch with Ruddy Nice to help you understand (and overcome) the challenges of marketing in the Defence sector. Book a complimentary research call with the team here.
Image credit: defencephotography.com.